This “Weak Link” in Your Sales Funnel is Costing You Tens Of Thousands or Even Hundreds of Thousands of Dollars!
This “Weak Link” in Your Sales Funnel is Costing You Tens Of Thousands or Even Hundreds of Thousands of Dollars!
Watch this video message from Catherine IF….
You don’t have to spend more on ads, marketing, or outreach. All you really have to do is
convert more cosmetic patients. In fact, the difference between a 65%, 75% or 85% conversion
rate is often incredible. It works out to tens of thousands, or even hundreds of thousands of dollars.
Lost Revenues Calculator – Try it!
Enter the Number of Consults and Surgeries you do weekly, as well as your average surgical fees
and see how much your revenues increase when you book 3, 4 or 5 more consultations.
Depending on your situation, these figures could be shocking.
(Or maybe you’re doing ok, but would like to do better.)
Either way, you should now realize just how important this step is in your process.
Converting problems are mostly caused by your coordinator’s
habits. It’s more than likely that your patient care coordinator has
dealt with 100s or even 1000s of patients.
THIS is what’s preventing them from making the sale…and…this is what we’ll change (improve) with
this training.
Because, if you’ve ever tried to break a bad habit, you’ll know one thing…it takes repetition, time and energy.
1. Intro to the Converting Academy
2. Metrics, Evaluations, Coaching Calls
3. Characteristics of a Successful Coordinator
4. Who You Need to Be – Advanced
5. Mindset Around Selling
6. Money Mindset
7. Patient Decision-Making Process
8. Why Choose Us and Position the Physician
9. New Caller Phone Form
10. Shock and Awe Welcome Email
11. Selfie Intro Video and Online Resource Center
12. Pre-Consult Call
13. The Patient Visit, Greeting, Exam Room
14. Hallway Huddle, Doc Consult, Back to PCC
15. Present Quote – Mindset Check In
16. Present Quote
17. Converting Questions to Get to a Decision
18. Handling Objections
19. Prepare for Objections
20. Respond to Money Objections
21. More Objection Responses
22. Negotiating with Patients
23. More Negotiating Strategies
24. Follow Up Strategies
Before I got into aesthetics in Year 2000, I spent 15 years in sales at Fortune 500 companies. First, I sold airfreight shipping services for Burlington Northern where I learned to sell the invisible and then moved on to selling tangible mail automation equipment for Pitney Bowes, where I learned how to sell value over price since we were the most expensive products on the market.
My success in sales kept me in the top 15% of 3,500 salespeople nationwide. I was also recruited by E-Stamp (digital stamps) to
be the National Sales Manager in Silicon Valley.
There I learned nothing counts unless you sell it
because the VC money eventually runs out 😉
For decades, I have been training patient care
coordinators the fine art of sales without being pushy or salesy, because it’s not necessary, once you have the mindset, structures, and scripts.
So, how much is this?
Yes, this is an investment that generates a bunch of zeros to your bottom line
….The life time value of your patients. Some patients are worth a few thousand dollars…others are worth tens of thousands of dollars. These “high ticket” patients are often the hardest to convince.
Realize that THESE are the patients you’re missing out on….meaning that the money you’re losing could be astronomical.
When you think about it this way, the cost of this program pales in comparison.
Ultimately, if you learn one thing from reading all this, it’s that you DON’T need to spend more money on marketing or advertising.
If you’re bringing in leads, then what you’re doing is working.
The next step is converting more of those leads.
After consulting with plastic surgeons since YEAR 2000
on practice growth, I have found the quickest and easiest way to grow your cosmetic revenues is by converting more consultations.
An investment in The Converting Academy includes the proven training, structure, scripts, accountability, and coaching to turn your coordinator into a professionally trained revenue-producing rockstar.